Since many people are still working from home, lots of meetings and interviews are conducted using video conferencing apps, such as Zoom. The Better Business Bureau of Acadiana is warning residents to be careful. Don’t get tricked. Hackers are using Zoom to steal personal information.

This is how the scam operates. The victim will get an email that appears to be from the company Zoom. The email will usually warn of a hacking attempt and state that the victim’s account has been frozen. The email will entice the victim to click on a link to restore the Zoom account. Once the link is clicked, malware is downloaded onto the computer or the link could take the victim to another page that prompts the user to enter their private login information. If the victim enters their information, the hackers will have access to their personal information.

Avoid losing your identify! Be sure to double-check and triple-check the sender’s information. The official register domain for Zoom are Zoom.com and Zoom.us. If you recieve a message with a similar domain, that looks almost correct but doesn’t quite match, be wary. That is probably a hacker.

Never click links in weird emails. If you did not request information and this email is a surprised, it is most likely a scam. Remember links have the ability to download virus software onto your system.

If you get a email and you are not certain if it is legitimate, contact the company directly. Go to their official web page and find the Support page.

Never hesitate to notify the Better Business Bureau of fraudulent activity. Contact the office at (337)981-3497 or visit bbb.org.

Source: Acadiana Better Business Bureau